Refund Policy & After-sales Service

Fair refund terms and comprehensive support for your peace of mind

Last updated: January 1, 2024

Our Service Guarantee

We provide transparent refund policies and comprehensive after-sales support to ensure your complete satisfaction.

7-Day Guarantee

No-questions-asked money back guarantee within 7 days

24/7 Support

Round-the-clock technical support services

Free Fixes

Free fixing service for service-related problems

Refund Policy

If you are not satisfied with the service or software provided by Vintage Photo Enhance, we offer a 7-day no-questions-asked money back guarantee. Refund requests must be submitted within 7 days of the purchase date and will not be accepted after that time.

Refunds are only available for first-time purchases. If you have previously refunded and re-purchased at a later date, the refund will no longer apply.

Refunds will be returned to your original payment method. Refund processing time may vary depending on the payment provider's policy.

After-sales Service Content

Vintage Photo Enhance provides users with 24/7 technical support services. If you encounter any problems in using our services or software, you can contact us via email or online customer service system.

We promise to respond within 24 hours of receiving a user's request. Our technical team will do our best to solve your problems.

We will provide free fixing service for problems caused by the failure of our service or software.

For problems caused by the user's own reasons, we will provide paid technical support services. The specific cost depends on the complexity of the problem and the time needed to solve the problem.

How to Request a Refund

1

Contact Support

Email us or use our online customer service system within 7 days of purchase

2

Provide Purchase Details

Include your purchase information and reason for refund

3

Process Refund

We'll process your refund to the original payment method

Support Services

Technical Support

  • • 24/7 availability
  • • 24-hour response time
  • • Email and online chat
  • • Expert technical team

Free Services

  • • Service failure fixes
  • • Software bug repairs
  • • Technical troubleshooting
  • • Account assistance

Paid Support Services

For issues caused by user error or custom requests, we offer paid technical support.

Pricing depends on the complexity and time required to resolve the issue.

Contact Information

Please contact us if you have any questions and we will reply to your message as soon as possible.

Email Support

support@vintagephotoenhance.com

Refund Requests

refunds@vintagephotoenhance.com

Online Chat

Available 24/7 on our website

Response Time

Within 24 hours

Need Help?

Our customer support team is here to assist you with any questions or concerns.